Belgian economic inspection cracks down on festival pricing transparency

A Belgian music festival received a fine from the Federal Public Service Economy’s Economic Inspection this summer due to unclear pricing for food and drinks. The pricing table, which converted festival currency into euros, was deemed incomplete and confusing.

Over the summer, the Economic Inspection reviewed twelve festivals to ensure compliance with rules for festival-specific payment methods, such as wristbands or payment cards. These regulations mandate clear communication regarding the use and refund process of festival currency, transparency on pricing, and ensuring costs do not constitute unfair commercial practices.

One of the festivals inspected received an official report, while two others were issued warnings. Overall, three-quarters of the festivals met the required standards. The names of the inspected festivals, however, remain confidential due to ongoing investigations.

Further investigations could follow next year. The Economic Inspection received several complaints about festival payment practices at the end of the season. “Clear communication about payment methods, pricing, and refunds at festivals remains a priority,” said FPS Economy spokesperson Lien Meurisse.

Disposable cup violation

Meanwhile, Tomorrowland, one of Belgium’s largest festivals, is also under scrutiny. The Department of Environment notified Tomorrowland of a potential administrative fine for violating environmental regulations by using disposable cups, which are prohibited under recent Flemish law. 

Since June 2023, disposable drinkware has been banned in Flanders. Tomorrowland now faces a possible fine of up to 2 million euros. The festival has since filed a defence and requested a hearing, with a final decision expected by year-end.

^{#FlandersNewsService | Graspop Metal Meeting festival in Dessel © BELGA PHOTO JASPER JACOBS}